Westendfayetteville Fayetteville reviews

1612314354

Brandon Woolf

google

Dear Brandon, Your feedback is very valuable to my team and I here at West End at Fayetteville. I truly believe that as part of our commitment to offering the finest customer service, we can learn and grow as a community now that this concern has been brought to my attention. I would love to schedule a time to sit down with you and further discuss your concerns about the fees. These fees are optional to fit your needs upon move in, and only charged if you have a pet or requested a unit with a washer and dryer. Not all units have a washer and dryer. Please let me know when you are available. I can be reached at 910-339-4234 .I hope to hear from you soon. Kindest Regards, Amy Deal, Community Manager

1615201207

1

Fees! After a year, when I renewed, the pet fee increased by $5 ($20/mo) and so did the non optional valet trash ($30/mo). Washer and dryers are $45/mo and also, non optional. The staff has been patient with my many questions about the numerous fees that accompany regular rent.

1647023556

sandra james

google

Thank you for bringing to our attention with the application process. We do follow policy and procedures when it comes to approving/denying applications. Along with meeting income requirements. Our commitment is to provide the finest customer service each and every day. We value your feedback and are happy to listen any time. I can be reached at 910.339.4234 Thank you, West End at Fayetteville

1648828923

1

I feel like they was very helpful at first but in the end communication was lacked because to many people was telling me differently about my application. My application was closed out instantly. Beautiful apartments but I believe they assume who can and cant afford this place. Communication is definitely a fail when applying

1606249678

G P

google

5

Beautiful apartments and very well maintained! Office team is very friendly and prompt in responses. Would recommend to anyone in the area.

1643298045

Catrina Corl

google

Dear Catrina Corl, Thank you so much for the kind words, and taking time to give us your feedback. The entire team at West End at Fayetteville makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Please let me know if there is anything at all you need or any question you may have. You may call the office at 910-339-4234 or email [email protected] Kindest Regards, Amy Deal, Community Manager

1643490008

5

I toured the west end and was so pleasantly surprised at how beautiful it is. It is peaceful and clean. I was also greeted and assisted by Chelyn was so helpful and kind. She went out of her way to give me all the details so I could understand them clearly. She has great customer service and had a huge smile on her face the entire time. She made me feel as if I was with family. You guys have a wonderful staff member here! Thank you so much Chelyn for all your hard work and help!

1641315849

Zach Wheeler

google

Dear Zach, My team and I would like to extend our sincerest apologies to you for your experience with West End at Fayetteville. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. I have an open door policy and you are always welcome to contact me or come by the business office at your earliest convenience. I hope to hear from you soon. I can be reached at 910-339-4234 or [email protected]. Kindest Regards, Amy Deal, Community Manager

1643385610

1

These guys are greedy and will take all the money they can from you.